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One person reads this inbox. You will get a real reply, usually within a day.
A resume came out badly
Send the resume name and the posting you used. We will look at what the engine did and either fix it or refund you.
You were charged and nothing happened
Send the email address you paid with. Credits are granted automatically, so this is rare, but it is quick to sort out.
You want your data deleted
Say so and we will erase your account and every resume in it.